Question 1

At what time can I check into my room?

Accepted Answer

Check in time: 2 PM and Check out time: 12 noon. If you arrive in the morning and your room is available before 2 PM, we will check you in immediately. Otherwise, we will store your luggage and you can explore the Pink City or enjoy the pool or wait in the Lounge.

Question 2

What are front desk hours?

Accepted Answer

The hours are from 8 AM to 11 PM; if you arrive before 8 AM (the Udaipur and Jaisalmer trains arrive early), someone will be there to receive you. Should you arrive at night after 11 pm, our staff will check you in – but the kitchen is closed. Check-in formalities are completed when the Front Desk is manned.

Question 3

After I arrive, can I choose the room?"

Accepted Answer

After you arrive we generally show you the vacant rooms and you can then make your choice.

Question 4

At what time do we have to check out from the room?

Accepted Answer

Check out is at 12 noon; if you have a late train or flight to catch we will be happy to store your luggage till you leave.

Question 5

What are the communication facilities available?

Accepted Answer

The hotel has a direct dial facility in all the rooms, and you can make international calls from the office at reasonable rates. We also have an internet cafe and free Wi-Fi

Question 6

I’m leaving early, can I check out the night before I leave?"

Accepted Answer

We request our guests to settle their bills the previous night if they are checking out before 8:00 AM.

Question 7

How much should we tip?

Accepted Answer

If you are happy with the service, you can show your appreciation when you leave by keeping something for the staff in the common kitty.

Question 8

Can you keep my luggage when I leave the room?

Accepted Answer

Yes

Frequently Asked Questions

Reservations

How can I book a room?

Do you need an advance?

Do you accept credit cards?

Is breakfast included in the price?

We are coming with 1 (or more) child; can we add an extra bed in a double room?

What is the maximum number of people per room?

Do we pay extra if we do not ask for an extra bed?

What is the difference between the Standard and Heritage Room?

Can I book a specific room?

Are there non-smoking rooms?

Is your hotel adapted for the handicapped?

Are arrival and departure transfers free of cost?

Do you allow Pets?

After You Arrive

At what time can I check into my room?

What are front desk hours?

After I arrive, can I choose the room?"

At what time do we have to check out from the room?

What are the communication facilities available?

I’m leaving early, can I check out the night before I leave?"

How much should we tip?

Can you keep my luggage when I leave the room?

About the Rooms

Are the rooms air-conditioned?

Do you have en-suite toilets?

Is tap water safe to drink?

Do you have TV in the rooms?

Can I have breakfast/meals in my room?

Hotel Location

How far are you from the City Centre?

Are ATMs close to the hotel?

How long will it take me to arrive at the hotel from the Airport?

How far away is the Amer Fort?

Other Facilities

Does the hotel have a doctor on call?

Do you arrange tours?

Do you have laundry service?

Contact Us

Information

Location

Booking Request