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Frequently Asked Questions
Reservations
Email us – we’ll send you an offer - you send us your acceptance – we send you Confirmation.
It will depend upon the time of the year – we’ll let you know when you book.
We accept Visa and Master.
Yes it is.
The stay is free for children under 5 years old; the hotel can add a crib (on request and according to availability).
We recommend up to three adults but when the children are small, even a family of four can be accommodated in a room.
Yes – we charge for Extra Person, irrespective of whether you ask for Extra bed
We have just one Heritage Room. It is grander, has a water fountain and antique furniture. Our standard rooms have either a King or Queen bed or two beds joined together.
As most hoteliers will inform you, this is just not possible. Since we have only one Heritage Room, this can be specifically booked but for all the other rooms, we try to accommodate your requests but cannot guarantee it.
All guests are requested not to smoke in the rooms
Yes – the ground floor rooms can accommodate wheel chairs.
Arrival transfers from the Railway station, Bus stand and the Airport are not free and can be arranged at a reasonable cost. Please get in touch with us for further details regarding this.
Pets are not permitted in the hotel.
After You Arrive
Check in time: 2 PM and Check out time: 12 noon. If you arrive in the morning and your room is available before 2 PM, we will check you in immediately. Otherwise, we will store your luggage and you can explore the Pink City or enjoy the pool or wait in the Lounge.
The hours are from 8 AM to 11 PM; if you arrive before 8 AM (the Udaipur and Jaisalmer trains arrive early), someone will be there to receive you. Should you arrive at night after 11 pm, our staff will check you in – but the kitchen is closed. Check-in formalities are completed when the Front Desk is manned.
After you arrive we generally show you the vacant rooms and you can then make your choice.
Check out is at 12 noon; if you have a late train or flight to catch we will be happy to store your luggage till you leave.
The hotel has a direct dial facility in all the rooms, and you can make international calls from the office at reasonable rates. We also have an internet cafe and free Wi-Fi
We request our guests to settle their bills the previous night if they are checking out before 8:00 AM.
If you are happy with the service, you can show your appreciation when you leave by keeping something for the staff in the common kitty.
Yes
About the Rooms
All our rooms are air-conditioned.
All our rooms have en-suite toilets with a good supply of hot water. However we are a desert state and we request guests to be careful in the use of water.
We strongly recommend that you drink bottled water.
We have installed Satellite TV in all the rooms which gives you plenty to choose from.
Not in the room but you have plenty of choice - dining room, poolside, your balcony, the lawns!
Hotel Location
We are about five kilometres from the City palace area and about a kilometre and a half from the Jaipur Railway Station.
There are two ATMs just outside the gate of the Hotel. A third ATM machine is across the road from the Hotel and a 4th one is situated ahead on the same road.
Driving time from the Airport to Jasvilas takes approximately 25 to 30 minutes.
Around 14 Kilometres, It is 30 minutes by car.
Other Facilities
Yes- we have doctors on call and nursing home facilities nearby.
The hotel does not own a fleet of cars but offers assistance in booking a car either for local travel or for outstation tours.
Yes, but do not give us your heirlooms to wash. We are equipped to take care of your tourist clothes only!
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