FREQUENTLY ASKED QUESTIONS
FAQ
Reservations
How far are you from the City Centre?
Are ATMs close to the hotel?
How long will it take me to arrive at the hotel from the Airport?
How far away is the Amer Fort?
After You Arrive
At what time can I check into my room?
What are front desk hours?
The hours are from 8 AM to 11 PM; if you arrive before 8 AM (the Udaipur and Jaisalmer trains arrive early), someone will be there to receive you. Should you arrive at night after 11 pm, our staff will check you in – but the kitchen is closed. Check-in formalities are completed when the Front Desk is manned.
After I arrive, can I choose the room?
At what time do we have to check out from the room?
Check out is at 12 noon; if you have a late train or flight to catch we will be happy to store your luggage till you leave.
What are the communication facilities available?
I’m leaving early, can I check out the night before I leave?
How much should we tip?
Can you keep my luggage when I leave the room?
Yes
About the Rooms
At what time can I check into my room?
What are front desk hours?
The hours are from 8 AM to 11 PM; if you arrive before 8 AM (the Udaipur and Jaisalmer trains arrive early), someone will be there to receive you. Should you arrive at night after 11 pm, our staff will check you in – but the kitchen is closed. Check-in formalities are completed when the Front Desk is manned.
After I arrive, can I choose the room?
At what time do we have to check out from the room?
Check out is at 12 noon; if you have a late train or flight to catch we will be happy to store your luggage till you leave.
What are the communication facilities available?
I’m leaving early, can I check out the night before I leave?
How much should we tip?
Can you keep my luggage when I leave the room?
Yes
Hotel Location
How far are you from the City Centre?
Are ATMs close to the hotel?
How long will it take me to arrive at the hotel from the Airport?
How far away is the Amer Fort?
Other Facilities
At what time can I check into my room?
What are front desk hours?
The hours are from 8 AM to 11 PM; if you arrive before 8 AM (the Udaipur and Jaisalmer trains arrive early), someone will be there to receive you. Should you arrive at night after 11 pm, our staff will check you in – but the kitchen is closed. Check-in formalities are completed when the Front Desk is manned.
After I arrive, can I choose the room?
At what time do we have to check out from the room?
Check out is at 12 noon; if you have a late train or flight to catch we will be happy to store your luggage till you leave.
What are the communication facilities available?
I’m leaving early, can I check out the night before I leave?
How much should we tip?
Can you keep my luggage when I leave the room?
Yes