FREQUENTLY ASKED QUESTIONS
How can I book a room?
Email us – we’ll send you an offer - you send us your acceptance – we send you Confirmation.
Do you need an advance?
It will depend upon the time of the year – we’ll let you know when you book.
Do you accept credit cards?
We accept Visa and Master.
Is breakfast included in the price?
We are coming with 1 (or more) child; can we add an extra bed in a double room?
What is the maximum number of people per room?
Do we pay extra if we do not ask for an extra bed?
What is the difference between the Standard and Heritage Room?
Can I book a specific room?
Are there non-smoking rooms?
Is your hotel adapted for the handicapped?
Are arrival and departure transfers free of cost?
Arrival transfers from the Railway station and Bus stand are free of cost (only one way is free of cost. Either arrival or departure)
Airport arrival and departure transfers are not free and are arranged at a reasonable cost.
Do you allow Pets?
After You Arrive
At what time can I check into my room?
What are front desk hours?
The hours are from 8 AM to 11 PM; if you arrive before 8 AM (the Udaipur and Jaisalmer trains arrive early), someone will be there to receive you. Should you arrive at night after 11 pm, our staff will check you in – but the kitchen is closed. Check-in formalities are completed when the Front Desk is manned.
After I arrive, can I choose the room?
At what time do we have to check out from the room?
Check out is at 12 noon; if you have a late train or flight to catch we will be happy to store your luggage till you leave.
What are the communication facilities available?
I’m leaving early, can I check out the night before I leave?
How much should we tip?
Can you keep my luggage when I leave the room?